Privacy Policy
Last Updated: February 16, 2025
## 1. Introduction
Facility Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our facility management services in the Kingdom of Bahrain.
## 2. Compliance with Bahraini Law
We comply with Law No. 30 of 2018 (Personal Data Protection Law or PDPL) of the Kingdom of Bahrain and other applicable data protection regulations.
## 3. Information We Collect
### 3.1 Personal Information
We may collect:
- Name and contact information
- Business/company details
- Email address
- Phone number
- Physical address
- Payment information
- Service preferences and history
### 3.2 Technical Information
We automatically collect:
- IP address
- Browser type
- Device information
- Cookies and usage data
- Website navigation patterns
## 4. How We Collect Information
We collect information through:
- Direct interactions
- Website forms
- Service requests
- Communication records
- Automated technologies
- Third-party service providers
## 5. Use of Your Information
We use your information to:
- Provide and maintain our services
- Process payments
- Communicate with you
- Improve our services
- Send service updates
- Comply with legal obligations
- Prevent fraud
- Generate analytics
## 6. Data Storage and Security
### 6.1 Storage Location
Your data is stored securely in compliance with Bahraini data protection laws.
### 6.2 Security Measures
We implement appropriate security measures including:
- Encryption
- Secure servers
- Access controls
- Regular security assessments
- Staff training
## 7. Data Sharing and Disclosure
### 7.1 We May Share Data With:
- Service providers
- Maintenance contractors
- Payment processors
- Legal authorities when required
- Professional advisors
### 7.2 Third-Party Service Providers
All third-party providers are required to:
- Protect your information
- Use data only for specified purposes
- Comply with Bahraini data protection laws
## 8. Your Data Protection Rights
Under Bahraini law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Object to data processing
- Withdraw consent
- File complaints with authorities
## 9. Data Retention
We retain your information for:
- Duration of service provision
- Legal requirement periods
- Legitimate business purposes
- Up to 5 years after service termination
## 10. International Data Transfers
If we transfer data internationally, we ensure:
- Adequate protection measures
- Compliance with Bahraini data transfer laws
- Appropriate safeguards
- Data transfer agreements
## 11. Children's Privacy
We do not knowingly collect data from children under 18 years old.
## 12. Cookies and Tracking
### 12.1 We nay Use:
- Essential cookies
- Analytical cookies
- Functional cookies
- Performance cookies
### 12.2 Cookie Control
You can control cookies through your browser settings.
## 13. Marketing Communications
### 13.1 We May Send:
- Service updates
- Promotional materials
- Newsletters
- Surveys
### 13.2 Opting Out
You can opt out of marketing communications at any time.
## 14. Changes to Privacy Policy
We may update this policy periodically. Changes will be posted on our website.
## 15. Data Protection Officer
Our Data Protection Officer can be contacted at:
## 16. Contact Information
For privacy-related inquiries:
Facility Hub
Email: info@facilityhub.me
## 17. Complaints
You have the right to file complaints with:
- Our Data Protection Officer
- The Personal Data Protection Authority of Bahrain
## 18. Language
This privacy policy is available in English only.